I have gone through the related posts. However not found the answer to this problem.
Environment: -
OS Version: - 2003 R2 (SP2) 64 Bit
SQL version: - Microsoft SQL Server 2008 (SP3) - 10.0.5788.0 (X64) Jun 29 2012 21:00:35 Copyright (c) 1988-2008 Microsoft Corporation Enterprise Edition (64-bit) on Windows NT 5.2 <X64> (Build 3790: Service Pack 2)
Cluster: - YES
Problem Summary: - We have multiple SQL maintenance plan scheduled on the server which is in question here. It appears to be running fine for few days after restart of the server and then suddenly start failing. It always fails while cleanup and also we start experiencing that the Error log file is also not opening under SSMS.
In event viewer: -"Exception happened when running extended stored procedure 'xp_delete_file' in the library 'xpstar.dll'. SQL Server is terminating process 277. Exception type: Win32 exception; Exception code: 0xc0000005."
As per my analysis: - This situation stops three XPs to execute - xp_delete_file, xp_enumerrorlogs and xp_readerrorlog.
Access Right: - I have tried this with SA.
SQL error log: -
SqlDumpExceptionHandler: Process 231 generated fatal exception c0000005 EXCEPTION_ACCESS_VIOLATION. SQL Server is terminating this process.XXXXXXXXXXXXXXXXXXXXspid231 * *******************************************************************************
2013-07-22 00:00:13.63 spid231 *
2013-07-22 00:00:13.63 spid231 * BEGIN STACK DUMP:
2013-07-22 00:00:13.63 spid231 * 07/22/13 00:00:13 spid 231
2013-07-22 00:00:13.63 spid231 *
2013-07-22 00:00:13.63 spid231 *
2013-07-22 00:00:13.63 spid231 * Exception Address = 000007FF7FC51D71 Module(msvcrt+0000000000051D71)
2013-07-22 00:00:13.63 spid231 * Exception Code = c0000005 EXCEPTION_ACCESS_VIOLATION
2013-07-22 00:00:13.63 spid231 * Access Violation occurred reading address FFFFFFFFFFFFFFFF
2013-07-22 00:00:13.63 spid231 * Input Buffer 238 bytes -
2013-07-22 00:00:13.63 spid231 * EXECUTE master.dbo.xp_delete_file 0,N'L:\MSSQL10.MSSQLSERVER\
2013-07-22 00:00:13.63 spid231 * MSSQL\Backup',N'TRN',N'2013-07-20T00:00:13',1
2013-07-22 00:00:13.63 spid231 *
2013-07-22 00:00:13.63 spid231 *
2013-07-22 00:00:13.63 spid231 * MODULE BASE END SIZE
2013-07-22 00:00:13.63 spid231 * sqlservr 0000000001000000 00000000048CEFFF 038cf000
2013-07-22 00:00:13.63 spid231 * ntdll 0000000077EC0000 0000000077FFBFFF 0013c000
2013-07-22 00:00:13.63 spid231 * kernel32 0000000077D40000 0000000077EB2FFF 00173000
2013-07-22 00:00:13.63 spid231 * MSVCR80 0000000078130000 00000000781F8FFF 000c9000
2013-07-22 00:00:13.63 spid231 * msvcrt 000007FF7FC00000 000007FF7FC85FFF 00086000
2013-07-22 00:00:13.63 spid231 * MSVCP80 000000007C420000 000000007C528FFF 00109000
2013-07-22 00:00:13.63 spid231 * ADVAPI32 000007FF7FEE0000 000007FF7FFE8FFF 00109000
2013-07-22 00:00:13.63 spid231 * RPCRT4 000007FF7FD30000 000007FF7FEC8FFF 00199000
2013-07-22 00:00:13.63 spid231 * Secur32 000007FF7E9C0000 000007FF7E9E1FFF 00022000
2013-07-22 00:00:13.63 spid231 * sqlos 00000000344D0000 00000000344D6FFF 00007000
2013-07-22 00:00:13.63 spid231 * pdh 000007FF5B170000 000007FF5B200FFF 00091000
2013-07-22 00:00:13.63 spid231 * SHLWAPI 000007FF7EF60000 000007FF7EFFAFFF 0009b000
2013-07-22 00:00:13.63 spid231 * GDI32 000007FF7FC90000 000007FF7FD2BFFF 0009c000
2013-07-22 00:00:13.63 spid231 * USER32 0000000077C20000 0000000077D2BFFF 0010c000
2013-07-22 00:00:13.63 spid231 * comdlg32 000007FF7D540000 000007FF7D5B6FFF 00077000
2013-07-22 00:00:13.63 spid231 * COMCTL32 000007FF76200000 000007FF762EEFFF 000ef000
2013-07-22 00:00:13.63 spid231 * SHELL32 000007FF7F190000 000007FF7FB9BFFF 00a0c000
2013-07-22 00:00:13.63 spid231 * ole32 000007FF57140000 000007FF573C4FFF 00285000
2013-07-22 00:00:13.63 spid231 * OLEAUT32 000007FF7EBC0000 000007FF7ECD5FFF 00116000
2013-07-22 00:00:13.63 spid231 * ODBC32 000007FF63F00000 000007FF63F68FFF 00069000
2013-07-22 00:00:13.63 spid231 * odbcbcp 000007FF63EE0000 000007FF63EE7FFF 00008000
2013-07-22 00:00:13.63 spid231 * VERSION 000007FF7FBF0000 000007FF7FBFAFFF 0000b000
2013-07-22 00:00:13.63 spid231 * CRYPT32 000007FF7D370000 000007FF7D4CEFFF 0015f000
2013-07-22 00:00:13.63 spid231 * MSASN1 000007FF7D340000 000007FF7D369FFF 0002a000
2013-07-22 00:00:13.63 spid231 * USERENV 000007FF7C680000 000007FF7C789FFF 0010a000
2013-07-22 00:00:13.63 spid231 * WINMM 000007FF7E240000 000007FF7E28FFFF 00050000
2013-07-22 00:00:13.64 spid231 * opends60 00000000333E0000 00000000333E7FFF 00008000
2013-07-22 00:00:13.64 spid231 * NETAPI32 000007FF77370000 000007FF77408FFF 00099000
2013-07-22 00:00:13.64 spid231 * BatchParser 00000000520C0000 00000000520EBFFF 0002c000
2013-07-22 00:00:13.64 spid231 * comctl32 000007FF7F000000 000007FF7F186FFF 00187000
2013-07-22 00:00:13.64 spid231 * odbcint 000007FF63DC0000 000007FF63DD7FFF 00018000
2013-07-22 00:00:13.64 spid231 * rdpsnd 000007FF77100000 000007FF7710AFFF 0000b000
2013-07-22 00:00:13.64 spid231 * WINSTA 000007FF7D4D0000 000007FF7D4E9FFF 0001a000
2013-07-22 00:00:13.64 spid231 * PSAPI 000007FF7E380000 000007FF7E38FFFF 00010000
2013-07-22 00:00:13.64 spid231 * instapi10 00000000053D0000 00000000053DCFFF 0000d000
2013-07-22 00:00:13.64 spid231 * CLUSAPI 000007FF7B3A0000 000007FF7B3C3FFF 00024000
2013-07-22 00:00:13.64 spid231 * RESUTILS 000007FF7B310000 000007FF7B32BFFF 0001c000
2013-07-22 00:00:13.64 spid231 * sqlevn70 000000004F610000 000000004F80FFFF 00200000
2013-07-22 00:00:13.64 spid231 * rsaenh 0000000068000000 000000006804BFFF 0004c000
2013-07-22 00:00:13.64 spid231 * AUTHZ 000007FF7E490000 000007FF7E4BDFFF 0002e000
2013-07-22 00:00:13.64 spid231 * MSCOREE 000006427EE50000 000006427EEB5FFF 00066000
2013-07-22 00:00:13.64 spid231 * msv1_0 000007FF7E500000 000007FF7E544FFF 00045000
2013-07-22 00:00:13.64 spid231 * cryptdll 000007FF7DC90000 000007FF7DC9EFFF 0000f000
2013-07-22 00:00:13.64 spid231 * WS2_32 000007FF77310000 000007FF7733FFFF 00030000
2013-07-22 00:00:13.64 spid231 * WS2HELP 000007FF77140000 000007FF7714BFFF 0000c000
2013-07-22 00:00:13.64 spid231 * iphlpapi 000007FF57040000 000007FF57070FFF 00031000
2013-07-22 00:00:13.64 spid231 * kerberos 000007FF77410000 000007FF774C5FFF 000b6000
2013-07-22 00:00:13.64 spid231 * schannel 000007FF7DD50000 000007FF7DD93FFF 00044000
2013-07-22 00:00:13.64 spid231 * security 000007FF77530000 000007FF77534FFF 00005000
2013-07-22 00:00:13.64 spid231 * ftimport 0000000060000000 0000000060024FFF 00025000
2013-07-22 00:00:13.64 spid231 * MSFTE 0000000049980000 0000000049D30FFF 003b1000
2013-07-22 00:00:13.64 spid231 * dbghelp 000000001CEB0000 000000001D00DFFF 0015e000
2013-07-22 00:00:13.64 spid231 * WINTRUST 000007FF7E3E0000 000007FF7E42FFFF 00050000
2013-07-22 00:00:13.64 spid231 * imagehlp 000007FF7E470000 000007FF7E484FFF 00015000
2013-07-22 00:00:13.64 spid231 * dssenh 0000000068100000 000000006813EFFF 0003f000
2013-07-22 00:00:13.64 spid231 * mswsock 000007FF771B0000 000007FF7722CFFF 0007d000
2013-07-22 00:00:13.64 spid231 * hnetcfg 000007FF6D200000 000007FF6D292FFF 00093000
2013-07-22 00:00:13.64 spid231 * wshtcpip 000007FF77170000 000007FF7717AFFF 0000b000
2013-07-22 00:00:13.64 spid231 * wshqos 000007FF5C750000 000007FF5C75CFFF 0000d000
2013-07-22 00:00:13.64 spid231 * NTMARTA 000007FF7E4C0000 000007FF7E4FBFFF 0003c000
2013-07-22 00:00:13.64 spid231 * WLDAP32 000007FF7E950000 000007FF7E9B5FFF 00066000
2013-07-22 00:00:13.64 spid231 * SAMLIB 000007FF77150000 000007FF77165FFF 00016000
2013-07-22 00:00:13.64 spid231 * ntdsapi 000007FF7DCB0000 000007FF7DCD3FFF 00024000
2013-07-22 00:00:13.64 spid231 * DNSAPI 000007FF7E8F0000 000007FF7E93EFFF 0004f000
2013-07-22 00:00:13.64 spid231 * winrnr 000007FF7E9F0000 000007FF7E9FAFFF 0000b000
2013-07-22 00:00:13.64 spid231 * rasadhlp 000007FF7EA00000 000007FF7EA06FFF 00007000
2013-07-22 00:00:13.64 spid231 * xpsp2res 0000000027DA0000 0000000028066FFF 002c7000
2013-07-22 00:00:13.64 spid231 * CLBCatQ 000007FF7EA10000 000007FF7EAEDFFF 000de000
2013-07-22 00:00:13.64 spid231 * COMRes 000007FF7EAF0000 000007FF7EBB5FFF 000c6000
2013-07-22 00:00:13.64 spid231 * sqlncli10 00000000337A0000 0000000033AA9FFF 0030a000
2013-07-22 00:00:13.64 spid231 * SQLNCLIR10 0000000035000000 0000000035036FFF 00037000
2013-07-22 00:00:13.64 spid231 * xpsqlbot 000000004A7C0000 000000004A7C7FFF 00008000
2013-07-22 00:00:13.64 spid231 * xpstar 0000000053C30000 0000000053CB7FFF 00088000
2013-07-22 00:00:13.64 spid231 * SQLSCM 0000000053AD0000 0000000053ADBFFF 0000c000
2013-07-22 00:00:13.64 spid231 * ATL80 000000007C630000 000000007C64EFFF 0001f000
2013-07-22 00:00:13.64 spid231 * xpstar 0000000028100000 0000000028124FFF 00025000
2013-07-22 00:00:13.64 spid231 * xplog70 0000000034730000 000000003473FFFF 00010000
2013-07-22 00:00:13.64 spid231 * xplog70 0000000028130000 0000000028131FFF 00002000
2013-07-22 00:00:13.64 spid231 * odsole70 0000000033380000 0000000033396FFF 00017000
2013-07-22 00:00:13.64 spid231 * scrrun 000007FF79170000 000007FF791B4FFF 00045000
2013-07-22 00:00:13.64 spid231 * MFC42 000007FF796F0000 000007FF79859FFF 0016a000
2013-07-22 00:00:13.64 spid231 * SXS 000007FF7CC60000 000007FF7CE46FFF 001e7000
2013-07-22 00:00:13.64 spid231 * msxmlsql 0000000078800000 0000000078950FFF 00151000
2013-07-22 00:00:13.64 spid231 * XOLEHLP 000007FF5C5B0000 000007FF5C5B6FFF 00007000
2013-07-22 00:00:13.64 spid231 * MSDTCPRX 000007FF67140000 000007FF67213FFF 000d4000
2013-07-22 00:00:13.64 spid231 * msvcp60 000000001F290000 000000001F379FFF 000ea000
2013-07-22 00:00:13.64 spid231 * MTXCLU 000007FF7B540000 000007FF7B569FFF 0002a000
2013-07-22 00:00:13.64 spid231 * WSOCK32 000007FF770F0000 000007FF770F9FFF 0000a000
2013-07-22 00:00:13.64 spid231 * perfdisk 000007FF63270000 000007FF6327CFFF 0000d000
2013-07-22 00:00:13.64 spid231 * perfos 000007FF63250000 000007FF6325BFFF 0000c000
2013-07-22 00:00:13.64 spid231 * dbghelp 0000000048C70000 0000000048DCDFFF 0015e000
2013-07-22 00:00:13.64 spid231 *
2013-07-22 00:00:13.64 spid231 * P1Home: 0000000000000001:
2013-07-22 00:00:13.64 spid231 * P2Home: 00000000342A7290: 0000000000000001 00000000342A7290 0000000000EDA830 000007FF7FC78990 FFFFFADFF5D28890 0000000000000000
2013-07-22 00:00:13.64 spid231 * P3Home: 0000000000EDA830: 0056004900520044 007B003D00520045 0020004C00510053 0076007200650053 004E002000720065 0076006900740061
2013-07-22 00:00:13.64 spid231 * P4Home: 000007FF7FC78990: 0000000000000024 0000000000000000 0000000000000000 0000000000000000 0000000100000000 0000000000000001
2013-07-22 00:00:13.64 spid231 * P5Home: FFFFFADFF5D28890:
2013-07-22 00:00:13.64 spid231 * P6Home: 0000000000000000:
2013-07-22 00:00:13.64 spid231 * ContextFlags: 000000000010001F:
2013-07-22 00:00:13.64 spid231 * MxCsr: 0000000000001FA0:
2013-07-22 00:00:13.64 spid231 * SegCs: 0000000000000033:
2013-07-22 00:00:13.64 spid231 * SegDs: 000000000000002B:
2013-07-22 00:00:13.64 spid231 * SegEs: 000000000000002B:
2013-07-22 00:00:13.64 spid231 * SegFs: 0000000000000053:
2013-07-22 00:00:13.64 spid231 * SegGs: 000000000000002B:
2013-07-22 00:00:13.64 spid231 * SegSs: 000000000000002B:
2013-07-22 00:00:13.64 spid231 * EFlags: 0000000000010246: 004D005600450044 0053005F00520047 005F0057004F0048 0050004E004F004E 0045005300450052 0044005F0054004E
2013-07-22 00:00:13.64 spid231 * Rax: 000000000056B440: 0000000000007A9C FFFFFFFFFFFFFFFF 0000000000000000 0000000100000000 0000000000000000 0000000000000000
2013-07-22 00:00:13.64 spid231 * Rcx: 0000000000000000:
2013-07-22 00:00:13.64 spid231 * Rdx: 00000000248E1AC0: 00000000249BD550 0000000024A1E3E0 0000000000000000 000000000056B440 000000001BC6A490 0000000000000000
2013-07-22 00:00:13.64 spid231 * Rbx: 0000000000EDA830: 0056004900520044 007B003D00520045 0020004C00510053 0076007200650053 004E002000720065 0076006900740061
2013-07-22 00:00:13.64 spid231 * Rsp: 00000000342A7830: 0000000000000000 0000000000000001 0000000000EDA830 0020004C00510053 0000000000000000 000007FF63F26C5E
2013-07-22 00:00:13.65 spid231 * Rbp: 000007FF7FC78990: 0000000000000024 0000000000000000 0000000000000000 0000000000000000 0000000100000000 0000000000000001
2013-07-22 00:00:13.65 spid231 * Rsi: 00000000342A8E10: 0020004C00510053 0076007200650053 004E002000720065 0076006900740061 006C004300200065 0074006E00650069
2013-07-22 00:00:13.65 spid231 * Rdi: 0020004C00510053:
2013-07-22 00:00:13.65 spid231 * R8: 000007FFFFEA2000: 0000000000000000 00000000342B0000 0000000034294000 0000000000000000 0000000000001E00 0000000000000000
2013-07-22 00:00:13.65 spid231 * R9: 00000000342A83E0: 0000000000000000 0000000000000000 0000000000000000 0000000000000000 0000000000000000 0000000000000000
2013-07-22 00:00:13.65 spid231 * R10: 0000000000000000:
2013-07-22 00:00:13.66 spid231 * R11: 00000000342A8388: 000007FF63F278D5 0000000000000002 00000000342A83C0 0000000000000012 0000000000000000 0000000000000105
2013-07-22 00:00:13.66 spid231 * R12: 0000000000000001:
2013-07-22 00:00:13.66 spid231 * R13: 0000000000000001:
2013-07-22 00:00:13.66 spid231 * R14: 0000000000000000:
2013-07-22 00:00:13.66 spid231 * R15: 00000000342A8E10: 0020004C00510053 0076007200650053 004E002000720065 0076006900740061 006C004300200065 0074006E00650069
2013-07-22 00:00:13.66 spid231 * Rip: 000007FF7FC51D71: 7241FB83661FB70F 6604775AFB83660A 3D6606B70F20C383 005A3D660A720041 8348002005660477 856602C6834802C7
2013-07-22 00:00:13.66 spid231 * *******************************************************************************
2013-07-22 00:00:13.66 spid231 * -------------------------------------------------------------------------------
2013-07-22 00:00:13.66 spid231 * Short Stack Dump
2013-07-22 00:00:13.68 spid231 000007FF7FC51D71 Module(msvcrt+0000000000051D71)
2013-07-22 00:00:13.68 spid231 000007FF63F26C5E Module(ODBC32+0000000000026C5E)
2013-07-22 00:00:13.68 spid231 000007FF63F278D5 Module(ODBC32+00000000000278D5)
2013-07-22 00:00:13.68 spid231 000007FF63F1A9A1 Module(ODBC32+000000000001A9A1)
2013-07-22 00:00:13.68 spid231 0000000053C4FEF6 Module(xpstar+000000000001FEF6)
2013-07-22 00:00:13.68 spid231 0000000053C6253F Module(xpstar+000000000003253F)
2013-07-22 00:00:13.68 spid231 0000000053C62E64 Module(xpstar+0000000000032E64)
2013-07-22 00:00:13.68 spid231 0000000053C6358A Module(xpstar+000000000003358A)
2013-07-22 00:00:13.69 spid231 0000000053C63C86 Module(xpstar+0000000000033C86)
2013-07-22 00:00:13.69 spid231 00000000027C2824 Module(sqlservr+00000000017C2824)
2013-07-22 00:00:13.69 spid231 00000000027C910D Module(sqlservr+00000000017C910D)
2013-07-22 00:00:13.69 spid231 00000000029B1C45 Module(sqlservr+00000000019B1C45)
2013-07-22 00:00:13.69 spid231 0000000002A01204 Module(sqlservr+0000000001A01204)
2013-07-22 00:00:13.69 spid231 0000000002C57935 Module(sqlservr+0000000001C57935)
2013-07-22 00:00:13.69 spid231 00000000020EE650 Module(sqlservr+00000000010EE650)
2013-07-22 00:00:13.69 spid231 000000000321D194 Module(sqlservr+000000000221D194)
2013-07-22 00:00:13.69 spid231 000000000321D8AA Module(sqlservr+000000000221D8AA)
2013-07-22 00:00:13.69 spid231 000000000321DA99 Module(sqlservr+000000000221DA99)
2013-07-22 00:00:13.69 spid231 000000000106793A Module(sqlservr+000000000006793A)
2013-07-22 00:00:13.69 spid231 00000000010697DB Module(sqlservr+00000000000697DB)
2013-07-22 00:00:13.69 spid231 00000000010690F9 Module(sqlservr+00000000000690F9)
2013-07-22 00:00:13.69 spid231 000000000106AFE1 Module(sqlservr+000000000006AFE1)
2013-07-22 00:00:13.69 spid231 00000000010BD827 Module(sqlservr+00000000000BD827)
2013-07-22 00:00:13.69 spid231 000000000100D11B Module(sqlservr+000000000000D11B)
2013-07-22 00:00:13.69 spid231 000000000100CB0A Module(sqlservr+000000000000CB0A)
2013-07-22 00:00:13.69 spid231 000000000100D269 Module(sqlservr+000000000000D269)
2013-07-22 00:00:13.69 spid231 0000000001267240 Module(sqlservr+0000000000267240)
2013-07-22 00:00:13.69 spid231 0000000001267680 Module(sqlservr+0000000000267680)
2013-07-22 00:00:13.70 spid231 00000000012656B6 Module(sqlservr+00000000002656B6)
2013-07-22 00:00:13.72 spid231 0000000001266DFF Module(sqlservr+0000000000266DFF)
2013-07-22 00:00:13.72 spid231 00000000781337D7 Module(MSVCR80+00000000000037D7)
2013-07-22 00:00:13.73 spid231 0000000078133894 Module(MSVCR80+0000000000003894)
2013-07-22 00:00:13.73 spid231 0000000077D6B70A Module(kernel32+000000000002B70A)
2013-07-22 00:00:13.74 spid231 Stack Signature for the dump is 0x0000000131EE25BF