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SqlDumpExceptionHandler: Process 3920 generated fatal exception c0000005 EXCEPTION_ACCESS_VIOLATION. SQL Server is terminating t

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Hi Guys,

 

How are you. i hope you all are having fun.

well i have an issue on one of the production box.

Version of the box:  Microsoft SQL Server  2000 - 8.00.2187 (Intel X86)   Mar  9 2006 11:38:51   Copyright (c) 1988-2003 Microsoft Corporation  Enterprise Edition on Windows NT 5.0 (Build 2195: Service Pack 4)

As per SQL serve logs which i received couple of times.

step 1) Using 'dbghelp.dll' version '4.0.5'
          *Stack Dump being sent to C:\Program Files\Microsoft SQL Server\MSSQL\log\SQLDump0173.txt

       2) SqlDumpExceptionHandler: Process 3920 generated fatal exception c0000005    

           EXCEPTION_ACCESS_VIOLATION. SQL Server is terminating this process.
       3) Stack Signature for the dump is 0xC578316D

 

when i searched in google and msdn i could not found the exact solution.

if you guys have the knowledge and also got experianced about this issue.

kindly please help me in this regards and one more thing i just want to inform you all this is our production server.

I think you would understantd how criticality is this.

 

I really appreciate for your feedback. thank you so much,

 

Raghu

 

for the 2nd step it is haing a very huge message.

so here i have pasted some part of the message. i think this is more then enough for you all.

 

SqlDumpExceptionHandler: Process 3920 generated fatal exception c0000005 EXCEPTION_ACCESS_VIOLATION. SQL Server is terminating this process.
* *******************************************************************************
*
* BEGIN STACK DUMP:
*   01/17/08 15:30:57 spid 97
*
*   Exception Address = 0041656B
*   Exception Code    = c0000005 EXCEPTION_ACCESS_VIOLATION
*   Access Violation occurred writing address 00380008
* Input Buffer 124 bytes -
*  EXEC MIS..law_ac_totals "G&A", 2008, 3, 100, 204, "emferrario"

*
*  MODULE                          BASE      END       SIZE
* sqlservr                       00400000  00CBEFFF  008bf000
* Invalid Address                77F80000  77FFBFFF  0007c000
* ADVAPI32                       7C2D0000  7C334FFF  00065000
* KERNEL32                       7C570000  7C623FFF  000b4000
* Invalid Address                77D30000  77D9EFFF  0006f000
* MSVCP71                        7C3A0000  7C41AFFF  0007b000
* MSVCR71                        7C340000  7C395FFF  00056000
* opends60                       41060000  41065FFF  00006000
* SHELL32                        7CF30000  7D175FFF  00246000
* GDI32                          77F40000  77F7BFFF  0003c000
* USER32                         77E10000  77E6EFFF  0005f000
* SHLWAPI                        70A70000  70AD5FFF  00066000
* msvcrt                         78000000  78044FFF  00045000
* COMCTL32                       71710000  71793FFF  00084000
* sqlsort                        42AE0000  42B6FFFF

 


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