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proving index rebuild helps improve response time

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Hi everyone,

I have a OLTP database which hasn't been maintained at all in terms of index maintenance. I've already generated a report on which indexes to rebuild and created a maintenance plan to do so ( which I implemented in non-prod env). We know that indexes needs to be maintained/defrag but how do you convince management that this is necessary ? For them, the database/app is still working and don't fix it if is not broken. Is there some way to convince management that index rebuild improves query time. I tried 'include client statistics' with some queries but the results and not convincing (comparing my prod and non-prod).  I used the allocation map from codeplex to show that index pages were fragmented before but are now stored sequentially ( in the non-prod env ) but they are still not convinced. Any ideas ?

Thong


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