We have been having an intermittent problem whereby SQL Server stops working. I have narrowed it down to the following but have yet to resolve. I have looked at other similar issues
but no solutions seem to work for my instance. Any help would be greatly appreciated!
Server OS:
Windows Server 2008 Standard
SQL Version:
SQL Server 2008 SP3
Windows Error:
"SQL Server is terminating because of fatal exception c0000005. This error may be caused by an unhandled Win32 or C++ exception, or by an access violation encountered during exception
handling. Check the SQL error log for any related stack dumps or messages. This exception forces SQL Server to shutdown. To recover from this error, restart the server (unless SQLAgent is configured to auto restart)."
Stack Trace:
action is required.
2012-10-14 00:00:24.14 spid19s This instance of SQL Server has been using a process ID of 5068 since 10/11/2012 5:27:15 PM (local) 10/11/2012 4:27:15 PM (UTC). This is an informational
message only; no user action is required.
2012-10-14 00:44:22.30 Server Error: 17311, Severity: 16, State: 1.
2012-10-14 00:44:22.30 Server SQL Server is terminating because of fatal exception c0000005. This error may be caused by an unhandled Win32 or C++ exception, or by an access violation
encountered during exception handling. Check the SQL error log for any related stack dumps or messages. This exception forces SQL Server to shutdown. To recover from this error, restart the server (unless SQLAgent is configured to auto restart).
2012-10-14 00:44:22.43 Server Using 'dbghelp.dll' version '4.0.5'
2012-10-14 00:44:22.49 Server **Dump thread - spid = 0, EC = 0x0000000000000000
2012-10-14 00:44:22.51 Server ***Stack Dump being sent to C:\Program Files\Microsoft SQL Server\MSSQL10.MSSQLSERVER\MSSQL\LOG\SQLDump0045.txt
2012-10-14 00:44:22.51 Server * *******************************************************************************
2012-10-14 00:44:22.51 Server *
2012-10-14 00:44:22.51 Server * BEGIN STACK DUMP:
2012-10-14 00:44:22.51 Server * 10/14/12 00:44:22 spid 4700
2012-10-14 00:44:22.51 Server *
2012-10-14 00:44:22.51 Server * ex_handle_except encountered exception C0000005 - Server terminating
2012-10-14 00:44:22.51 Server *
2012-10-14 00:44:22.51 Server *
2012-10-14 00:44:22.51 Server * MODULE BASE END
SIZE
2012-10-14 00:44:22.51 Server * sqlservr 0000000000F80000 0000000004842FFF 038c3000
2012-10-14 00:44:22.51 Server * ntdll 00000000774B0000 0000000077635FFF 00186000
2012-10-14 00:44:22.51 Server * kernel32 00000000772B0000 00000000773DCFFF 0012d000
2012-10-14 00:44:22.51 Server * MSVCR80 0000000074560000 0000000074628FFF 000c9000
2012-10-14 00:44:22.51 Server * msvcrt 000007FEFF120000 000007FEFF1BBFFF 0009c000
2012-10-14 00:44:22.51 Server * MSVCP80 0000000074410000 0000000074518FFF 00109000
2012-10-14 00:44:22.51 Server * ADVAPI32 000007FEFF240000 000007FEFF347FFF 00108000
2012-10-14 00:44:22.51 Server * RPCRT4 000007FEFDBD0000 000007FEFDD12FFF 00143000
2012-10-14 00:44:22.51 Server * sqlos 0000000073EE0000 0000000073EE6FFF 00007000
2012-10-14 00:44:22.51 Server * Secur32 000007FEFD840000 000007FEFD85BFFF 0001c000
2012-10-14 00:44:22.51 Server * pdh 000007FEFABD0000 000007FEFAC1FFFF 00050000
2012-10-14 00:44:22.51 Server * SHLWAPI 000007FEFF1C0000 000007FEFF232FFF 00073000
2012-10-14 00:44:22.51 Server * GDI32 000007FEFF470000 000007FEFF4D3FFF 00064000
2012-10-14 00:44:22.51 Server * USER32 00000000773E0000 00000000774ACFFF 000cd000
2012-10-14 00:44:22.51 Server * USERENV 000007FEFD860000 000007FEFD885FFF 00026000
2012-10-14 00:44:22.51 Server * WINMM 000007FEFB9B0000 000007FEFB9E8FFF 00039000
2012-10-14 00:44:22.51 Server * ole32 000007FEFDD20000 000007FEFDEF7FFF 001d8000
2012-10-14 00:44:22.51 Server * OLEAUT32 000007FEFF040000 000007FEFF112FFF 000d3000
2012-10-14 00:44:22.51 Server * OLEACC 000007FEFB950000 000007FEFB9A4FFF 00055000
2012-10-14 00:44:22.51 Server * opends60 0000000072420000 0000000072427FFF 00008000
2012-10-14 00:44:22.51 Server * NETAPI32 000007FEFD360000 000007FEFD402FFF 000a3000
2012-10-14 00:44:22.51 Server * PSAPI 0000000077650000 0000000077658FFF 00009000
2012-10-14 00:44:22.51 Server * BatchParser 0000000071DC0000 0000000071DEBFFF 0002c000
2012-10-14 00:44:22.51 Server * IMM32 000007FEFF010000 000007FEFF03CFFF 0002d000
2012-10-14 00:44:22.51 Server * MSCTF 000007FEFE1F0000 000007FEFE2F1FFF 00102000
2012-10-14 00:44:22.51 Server * LPK 000007FEFEF60000 000007FEFEF6CFFF 0000d000
2012-10-14 00:44:22.51 Server * USP10 000007FEFF530000 000007FEFF5C9FFF 0009a000
2012-10-14 00:44:22.51 Server * SOPHOS~2 00000000742B0000 00000000742E7FFF 00038000
2012-10-14 00:44:22.51 Server * comctl32 000007FEFC0D0000 000007FEFC2C8FFF 001f9000
2012-10-14 00:44:22.51 Server * instapi10 0000000074100000 000000007410CFFF 0000d000
2012-10-14 00:44:22.51 Server * cscapi 000007FEFAC70000 000007FEFAC7CFFF 0000d000
2012-10-14 00:44:22.51 Server * sqlevn70 0000000068FE0000 00000000691DFFFF 00200000
2012-10-14 00:44:22.51 Server * rsaenh 000007FEFCC10000 000007FEFCC57FFF 00048000
2012-10-14 00:44:22.51 Server * AUTHZ 000007FEFD7D0000 000007FEFD7F5FFF 00026000
2012-10-14 00:44:22.51 Server * MSCOREE 000007FEFAB40000 000007FEFABAEFFF 0006f000
2012-10-14 00:44:22.51 Server * CRYPT32 000007FEFD0E0000 000007FEFD217FFF 00138000
2012-10-14 00:44:22.51 Server * MSASN1 000007FEFD2A0000 000007FEFD2B8FFF 00019000
2012-10-14 00:44:22.51 Server * credssp 000007FEFCE40000 000007FEFCE48FFF 00009000
2012-10-14 00:44:22.51 Server * schannel 000007FEFCAF0000 000007FEFCB48FFF 00059000
2012-10-14 00:44:22.51 Server * msv1_0 000007FEFCE80000 000007FEFCEC4FFF 00045000
2012-10-14 00:44:22.51 Server * cryptdll 000007FEFD340000 000007FEFD353FFF 00014000
2012-10-14 00:44:22.51 Server * WS2_32 000007FEFF4E0000 000007FEFF523FFF 00044000
2012-10-14 00:44:22.51 Server * NSI 000007FEFEF70000 000007FEFEF76FFF 00007000
2012-10-14 00:44:22.51 Server * kerberos 000007FEFCD90000 000007FEFCE35FFF 000a6000
2012-10-14 00:44:22.51 Server * security 00000000740E0000 00000000740E3FFF 00004000
2012-10-14 00:44:22.51 Server * SHELL32 000007FEFE300000 000007FEFEF52FFF 00c53000
2012-10-14 00:44:22.51 Server * ftimport 0000000060000000 0000000060024FFF 00025000
2012-10-14 00:44:22.51 Server * MSFTE 0000000049980000 0000000049D30FFF 003b1000
2012-10-14 00:44:22.51 Server * VERSION 000007FEFC9E0000 000007FEFC9EAFFF 0000b000
2012-10-14 00:44:22.51 Server * dbghelp 0000000070040000 000000007019DFFF 0015e000
2012-10-14 00:44:22.51 Server * WINTRUST 000007FEFB560000 000007FEFB598FFF 00039000
2012-10-14 00:44:22.51 Server * imagehlp 000007FEFF5D0000 000007FEFF5E7FFF 00018000
2012-10-14 00:44:22.51 Server * ncrypt 000007FEFCF30000 000007FEFCF71FFF 00042000
2012-10-14 00:44:22.51 Server * dssenh 000007FEFA960000 000007FEFA993FFF 00034000
2012-10-14 00:44:22.51 Server * swi_ifslsp_64 00000000755C0000 00000000755E1FFF 00022000
2012-10-14 00:44:22.51 Server * mswsock 000007FEFCD40000 000007FEFCD8EFFF 0004f000
2012-10-14 00:44:22.51 Server * wship6 000007FEFCED0000 000007FEFCED6FFF 00007000
2012-10-14 00:44:22.51 Server * wshtcpip 000007FEFC8C0000 000007FEFC8C6FFF 00007000
2012-10-14 00:44:22.51 Server * wshqos 000007FEFAAB0000 000007FEFAAB8FFF 00009000
2012-10-14 00:44:22.51 Server * NTMARTA 000007FEFCA20000 000007FEFCA4BFFF 0002c000
2012-10-14 00:44:22.51 Server * WLDAP32 000007FEFDB70000 000007FEFDBC4FFF 00055000
2012-10-14 00:44:22.51 Server * SAMLIB 000007FEFD2C0000 000007FEFD2DBFFF 0001c000
2012-10-14 00:44:22.51 Server * ntdsapi 000007FEFD270000 000007FEFD295FFF 00026000
2012-10-14 00:44:22.51 Server * DNSAPI 000007FEFD300000 000007FEFD339FFF 0003a000
2012-10-14 00:44:22.51 Server * NLAapi 000007FEFC550000 000007FEFC562FFF 00013000
2012-10-14 00:44:22.51 Server * IPHLPAPI 000007FEFD010000 000007FEFD032FFF 00023000
2012-10-14 00:44:22.51 Server * dhcpcsvc 000007FEFCFC0000 000007FEFD004FFF 00045000
2012-10-14 00:44:22.51 Server * WINNSI 000007FEFD240000 000007FEFD249FFF 0000a000
2012-10-14 00:44:22.51 Server * dhcpcsvc6 000007FEFCF90000 000007FEFCFBAFFF 0002b000
2012-10-14 00:44:22.51 Server * napinsp 000007FEFB4E0000 000007FEFB4F2FFF 00013000
2012-10-14 00:44:22.51 Server * winrnr 000007FEFB550000 000007FEFB55AFFF 0000b000
2012-10-14 00:44:22.51 Server * rasadhlp 000007FEFB5E0000 000007FEFB5E7FFF 00008000
2012-10-14 00:44:22.51 Server * bcrypt 000007FEFCEE0000 000007FEFCF2FFFF 00050000
2012-10-14 00:44:22.51 Server * CLBCatQ 000007FEFE150000 000007FEFE1E8FFF 00099000
2012-10-14 00:44:22.51 Server * sqlncli10 0000000068A70000 0000000068D79FFF 0030a000
2012-10-14 00:44:22.51 Server * COMCTL32 000007FEFB3C0000 000007FEFB45FFFF 000a0000
2012-10-14 00:44:22.51 Server * COMDLG32 000007FEFEF80000 000007FEFF00BFFF 0008c000
2012-10-14 00:44:22.51 Server * SQLNCLIR10 000000006D080000 000000006D0B6FFF 00037000
2012-10-14 00:44:22.51 Server * xpsqlbot 0000000070CA0000 0000000070CA7FFF 00008000
2012-10-14 00:44:22.51 Server * xpstar 0000000066190000 0000000066217FFF 00088000
2012-10-14 00:44:22.51 Server * SQLSCM 0000000072340000 000000007234BFFF 0000c000
2012-10-14 00:44:22.51 Server * ODBC32 000007FEF8A00000 000007FEF8A71FFF 00072000
2012-10-14 00:44:22.51 Server * ATL80 0000000073010000 000000007302FFFF 00020000
2012-10-14 00:44:22.51 Server * odbcint 0000000073F60000 0000000073F97FFF 00038000
2012-10-14 00:44:22.51 Server * xpstar 0000000066250000 0000000066274FFF 00025000
2012-10-14 00:44:22.51 Server * xplog70 0000000070030000 000000007003FFFF 00010000
2012-10-14 00:44:22.51 Server * xplog70 000000006F6C0000 000000006F6C1FFF 00002000
2012-10-14 00:44:22.51 Server * odsole70 0000000074B50000 0000000074B66FFF 00017000
2012-10-14 00:44:22.51 Server * wls0wndh 000007FEFA360000 000007FEFA366FFF 00007000
2012-10-14 00:44:22.51 Server * SXS 000007FEFD720000 000007FEFD7AEFFF 0008f000
2012-10-14 00:44:22.51 Server * apphelp 000007FEFD6E0000 000007FEFD714FFF 00035000
2012-10-14 00:44:22.51 Server * oledb32 000007FEF4BA0000 000007FEF4C61FFF 000c2000
2012-10-14 00:44:22.51 Server * MSDART 000007FEFBFA0000 000007FEFBFC3FFF 00024000
2012-10-14 00:44:22.51 Server * WININET 000007FEFF350000 000007FEFF46FFFF 00120000
2012-10-14 00:44:22.51 Server * Normaliz 0000000077660000 0000000077663FFF 00004000
2012-10-14 00:44:22.51 Server * urlmon 000007FEFD9F0000 000007FEFDB66FFF 00177000
2012-10-14 00:44:22.51 Server * iertutil 000007FEFDF00000 000007FEFE142FFF 00243000
2012-10-14 00:44:22.51 Server * OLEDB32R 000007FEFBA50000 000007FEFBA68FFF 00019000
2012-10-14 00:44:22.51 Server * msadce 000007FEF4B10000 000007FEF4B9FFFF 00090000
2012-10-14 00:44:22.51 Server * msadcer 0000000075490000 0000000075491FFF 00002000
2012-10-14 00:44:22.51 Server * mscorwks 000007FEF9420000 000007FEF9DC2FFF 009a3000
2012-10-14 00:44:22.51 Server * mscorlib.ni 000007FEF7660000 000007FEF853AFFF 00edb000
2012-10-14 00:44:22.51 Server * mscorsec 00000642FFAF0000 00000642FFB08FFF 00019000
2012-10-14 00:44:22.51 Server * GPAPI 000007FEFCA90000 000007FEFCAA7FFF 00018000
2012-10-14 00:44:22.51 Server * slc 000007FEFD0B0000 000007FEFD0D8FFF 00029000
2012-10-14 00:44:22.51 Server * cryptnet 000007FEFAC80000 000007FEFACA3FFF 00024000
2012-10-14 00:44:22.51 Server * SensApi 000007FEFAEF0000 000007FEFAEF6FFF 00007000
2012-10-14 00:44:22.51 Server * SqlAccess 0000000074240000 00000000742A6FFF 00067000
2012-10-14 00:44:22.51 Server * mscorjit 000007FEF9FB0000 000007FEFA133FFF 00184000
2012-10-14 00:44:22.51 Server * System.Data 000000001B6D0000 000000001B9B9FFF 002ea000
2012-10-14 00:44:22.51 Server * System.ni 000007FEF6C40000 000007FEF765FFFF 00a20000
2012-10-14 00:44:22.51 Server * System.Transactions 000000001E230000 000000001E278FFF 00049000
2012-10-14 00:44:22.51 Server * System.Security.ni 000007FEF4930000 000007FEF4A15FFF 000e6000
2012-10-14 00:44:22.51 Server * instapi 0000000048060000 000000004806CFFF 0000d000
2012-10-14 00:44:22.51 Server * dbghelp 0000000071890000 00000000719EDFFF 0015e000
2012-10-14 00:44:22.51 Server *
2012-10-14 00:44:22.53 Server * P1Home: 0000000000A800A6: D8640273C6A3DC09 D8640237C6CDDC0A D864020ECC49DC0B D8641A35C3D3DC0C D8641248CF54DC0D
D8640271C6E5DC0E
2012-10-14 00:44:22.53 Server * P2Home: 000000001357F2F8: 0050005C003A0043 00720067006F0072 00460020006D0061 00730065006C0069 00630069004D005C
006F0073006F0072
2012-10-14 00:44:22.53 Server * P3Home: 0000000000000000:
2012-10-14 00:44:22.53 Server * P4Home: 0000000000000000:
2012-10-14 00:44:22.53 Server * P5Home: 0000000000000000:
2012-10-14 00:44:22.53 Server * P6Home: 0000000000000000:
2012-10-14 00:44:22.53 Server * ContextFlags: 000000000010000F:
2012-10-14 00:44:22.53 Server * MxCsr: 0000000000001FA0:
2012-10-14 00:44:22.53 Server * SegCs: 0000000000000033:
2012-10-14 00:44:22.53 Server * SegDs: 000000000000002B:
2012-10-14 00:44:22.53 Server * SegEs: 000000000000002B:
2012-10-14 00:44:22.53 Server * SegFs: 0000000000000053:
2012-10-14 00:44:22.53 Server * SegGs: 000000000000002B:
2012-10-14 00:44:22.53 Server * SegSs: 000000000000002B:
2012-10-14 00:44:22.53 Server * EFlags: 0000000000000202:
2012-10-14 00:44:22.53 Server * Rax: 00000000772C76C0: 83000000C8EC8148 FFFFEF058D4801E2 4DC93320244C89FF 893024448948C985 28244C8948242454
4C8900000BF9850F
2012-10-14 00:44:22.53 Server * Rcx: 0000000013D6CBA0: 0000000000A800A6 000000001357F2F8 0000000000000000 0000000000000000 0000000000000000
0000000000000000
2012-10-14 00:44:22.53 Server * Rdx: 0000000000000000:
2012-10-14 00:44:22.53 Server * Rbx: 0000000000000000:
2012-10-14 00:44:22.53 Server * Rsp: 0000000013D6D090: 0000000000000000 00000000774B0000 0000000013D6CA80 0000000000000080 00000000000042AC
0000000000000000
2012-10-14 00:44:22.53 Server * Rbp: 0000000013D6FB50: 0000000000000000 0000000000000000 0000000000000000 0000000000000000 000000007736C870
000000007736C870
2012-10-14 00:44:22.53 Server * Rsi: 0000000013D6D340: 000000001357F2F0 00000001098603F8 00000000803F0000 0000000103D89A00 0000000000000000
0002679146652517
2012-10-14 00:44:22.53 Server * Rdi: 0000000000000000:
2012-10-14 00:44:22.53 Server * R8: 0000000000000000:
2012-10-14 00:44:22.53 Server * R9: 0000000000000000:
2012-10-14 00:44:22.53 Server * R10: 0000000000000000:
2012-10-14 00:44:22.53 Server * R11: 0000000013D6D880: 0000000000A800A6 000000001357F2F8 0000000000000000 0000000000000000 0000000000000000
0000000000000000
2012-10-14 00:44:22.53 Server * R12: 000000000000003F:
2012-10-14 00:44:22.53 Server * R13: 0000000000000000:
2012-10-14 00:44:22.53 Server * R14: 0000000013D6E750: 0068005F00780065 006C0064006E0061 00780065005F0065 0074007000650063 0063006E00650020
0074006E0075006F
2012-10-14 00:44:22.53 Server * R15: 0000000000000001:
2012-10-14 00:44:22.53 Server * Rip: 00000000772C76FD: C3000000C8C48148 9090909090909090 4848EC8348909090 480000008024848B 7824448B38244489
24448B4830244489
2012-10-14 00:44:22.53 Server * *******************************************************************************
2012-10-14 00:44:22.53 Server * -----------------------